Effective Communication Skills

Our communication skills reflect who we are, what we think, judge, feel, value, honor, love, hate, fear, desire, and believe. Possessing effective communication skills will open a lot of doors for us. Our communication needs to be clear and concise. During our childhood and later in our lives we may have observed and learned how to communicate in negative, indirect or avoidant ways in order to protect ourselves and others and we may have had trouble talking about the things we saw, about our thoughts and feelings, and letting people know what we want and need.   We may find ourselves having a difficult time sharing information about ourselves with others. If they get to know the real us they won’t want to be in our company. Our inability to communicate can cause challenges in all areas of our lives including with our families, and at work. Reciprocity of positive exchange between two people has been frequently indicated as the single most important ingredient in a good relationship. Our communication skills are pertinent indicators concerning establishing and maintaining satisfactory relationships. 

            Here are some communication styles to avoid: 

·         Sarcasm represented by bitter comments which can make the other person feel bad.

·         Judgmental messages which include the “you” message involving communicating with the other person in an accusatory manner.

·         Using hurtful labels such as stupid and lazy.

·         Reminding the other person of things they have done in the past, especially negative things. We usually like to hear about the positive things.

·         Using negative comparisons such as comparing a person to another person. For example, “If only you could be as smart as your brother.”

·         Blaming.

·         Making threatening statements.

·         Giving unsolicited advice.

·         Provoking others to induce anger.

·         Not being genuine, saying things we think the other person wants to hear.

·         Apologizing for bothering people.

·         Trying to manipulate people to get them to do what we want them to do.

·         Talking in cynical, self-degrading, and/or hostile ways.

·         Finding it difficult to get to the point. 

Examples of Healthy Communication:

·         Observations involving telling someone else what we saw, heard, read, or experienced. For example, “I had tomato soup and a grilled cheese sandwich for lunch” or “I like to spend time with you.”

·         Describing thoughts consisting of telling about conclusions we have drawn from things we have observed or experienced and these reports include value judgments, wishes, and needs.

·         Feelings represent our expression of emotions. They may be difficult to share because others may not want to hear about them. People’s reactions may include boredom or they may become upset. We can’t let this deter us because they will get to know us better by learning about our feelings.

·         Sharing what our needs are with others let’s others know what is important to us.  Discussing what our needs are can be difficult especially if we have been abused because we are not in the habit of asking for or getting what we need. When we need something use upfront statements such as “I need to have some time to myself.”

·         Another form of communication involves stating what we want. Our wants may be small such as wanting a pair of earrings that match a shirt or larger such as a new job. We may have difficulty differentiating between wants and needs. We may also feel like we don’t deserve to have wants. We need to drop those damaging thoughts and consider ourselves entitled to wants like anybody else. We also deserve to have fun and we deserve to want an easier life. Perhaps we want to have a more interesting life. Wants may include for example, “I want to go to the beach” or “I want to read a good book.” 

Principles for Positive Communication: 

·         Use “I” messages such as “I feel angry” or “I like being with you.”

·         Provide whole messages that include all the important parts of information. 

·         Ask yourself these following questions:

o   What do I need to communicate?

o   What am I afraid to say?

o   What am I observing, thinking, or wanting in this communication?

o   What is the purpose of this conversation?

o   Is the stated purpose the same as my intended purpose? 

The practice of active listening: 

            Listening intently to others does not just happen; it is a very important process involved in communication. Hearing a sound is an automatic response, while listening is a voluntary action. A process occurs involving the brain and allows us to become more active listeners.  The process involves four parts which are: 

·         Receiving Information.

·         Focusing on the information.

·         Developing an understanding of the information.

·         Reacting to the information received. 

We need to take a moment to listen to the things around us. Think of a car horn, we heard the sound of horn. It does not mean we were intently listening, it only means we were in range of the sound. If we turned down the radio, we are focusing on the sound of the horn representing the beginning of the listening process. We have to make a voluntary decision to do more than only hearing the sound. We understand what the sound is and our brain relates to the sound as something we heard before. Finally we react to what we have heard.  For example, are we expected to slow down or pull over as a reaction to the sound of the horn? 

Again, listening is the most important feature of communication. Our ability to be understood is contingent on our ability to listen. Effective listening will positively impact our personal and professional relationships. Effective listening will put us in the driver seat concerning how the information is received during a conversation. Also being an efficient listener will give us a heads up concerning some potential problems that may surface in the near or distant future. Being an effective listener will make others feel special and cared about. The other person will feel valued. Active listening will provide us with more opportunities to gain more information and make sound decisions.  

The benefits of active listening: 

·         We will gain an understanding of matters at a deeper level.

·         We will have more resources which will enable us to make sound decisions.

·         We are better able to help others. When we are going through difficult times, the best way to deal with those situations is to help others. Helping others can redirect our thoughts from what we are going through to what we can do for others; thus, clearing our mind to make decisions.

·         We will obtain more of the help we need when our relationships are based on reciprocity (mutual exchanges). When we expect others to listen to us and we don’t listen to them, they are going to be less likely to be willing to help us.

·         We are able to participate in more activities and life in general because we know more.

·         We will be more capable of resolving conflicts and reducing problems. 

·         We can enhance our self-esteem. 

So many of us state that we are open minded; however, most of us can only be open-minded concerning things we are comfortable with or know. It does take time and effort to become an active listener. It is impossible to listen and talk at the same time. A lot of time we are thinking about what we are going to say next while the other person is speaking. That is not active listening. Active listening requires practicing the art of being silent. To listen deeply and fully, we must train our minds to stay focused on the person who is speaking, not only on the other person’s words but also on their facial expressions and body language. This will take practice. While working on this skill, examine places in which we will be actively talking and practice being silent during these times, just listen. 

Another obstacle many of us have to overcome is jumping to conclusions or prejudging a situation before knowing all the facts associated with the situation. Let the person fully explain what he or she has to say and carefully digest what is being said.   

Here are some helpful tips: 

·         Avoid jumping to conclusions.

·         Listen to what was said and what was not said. Pay attention to body language to obtain the full meaning of what is being said.

·         Do not overreact; give the speaker a chance to tell the whole story.

·         Leave our emotions and prejudices behind.

·         Most importantly, give the communicator our complete attention.

·         Stop talking unless a response is expected.

·         Listen for intent (feeling).  A person’s tone of voice can be another clue to how he or she is actually feeling.

·         Listen for content (facts).  Listen as if we have to explain what is being said to someone else. Can we summarize or paraphrase what is being said? 

Most people can handle accepting praise and appreciate constructive criticism.  Few of us find pleasure in condemnation and harsh, vindictive criticism. It is not healthy to only be accepting of praise and ignore criticism. We can accept criticism as a helpful learning tool. If we do so, we add valuable lessons that can be learned from constructive criticism. Constructive criticism is advice that is useful, practical, and justifiable. It is criticism that is supported by facts and experience. A helpful criticism is sharing information about a resource that will make someone’s life easier such as recommending a job search program instead of relying on the local newspaper. An example of a harsh and vindictive criticism would be telling someone that they are embarrassed to be seen with him or her. There is nothing learned or gained by the latter, only harm was done. Praise and constructive criticism can serve as part of our learning process.

In order to form healthy relationships, we need to build and maintain communication skills conducive to a mutual give and take process for every conversation. Abuse in this lifetime and historical trauma may have negatively impacted our ability to communicate appropriately. We can learn how to share our feelings, needs, and wants in a positive manner. Active listening will help us more than we can ever imagine and it permits us to be more active in our own life and the lives of those we care about. It gives us more opportunities to gather information and data that will be helpful to us. The most important reason to actively listen and enhance our communication skills is to build stronger, more productive, and more caring relationships with others. 

           

Bay Mills Community College

Bay Mills Community College is the first tribal college established in Michigan and was established in 1984. Currently, there are three tribal colleges in Michigan. It is fully accredited with classroom, hybrid and on-line courses. At this time there is 51% tribal enrollment, which means 51% of the students are tribal members. The college hosts a learning center with free tutoring. A board of regents scholarships permits many students to obtain approximately 65 credits, tuition free. As far as I understand the requirements for this scholarship, you must be a member of a federally recognized tribe. At this time, there are 250 students enrolled classroom session courses. The college provides various degree programs.
     The college provides general study programs, health services, natural sciences, tribal history and cultural programs, psychology and sociology programs along with criminal justice programs. Students can earn a construction certificates and other certificates. Students can also earn child development certificates. There is a Michigan transfer credit in which all classes are transferable to other colleges and universities in Michigan.
     As a demonstration of our commitment to providing educational opportunities to Native American students throughout the United States, Bay Mills Community College is offering three, 3 credit online courses titled:

NA103 - Native American Cuisine

NA110 - Native Americans: Sharing Our Culture and Traditions,

NA129 - Native American Art and Artifacts: Cultural Interpretationsden.

 

     The Bay Mills Community College also provides opportunities for students to explore other areas of interests such as farming. The farm includes chickens, cows and a gardent. The meat from the animals is donated to families in need. The college provides other cultural activities such as beading and drumming.

     The college can provide a vast amount of opportunities for people who are seeking a two year associates degree or looking at pursuing a four year degree but want to seek their general eduation courses first. Visit the website at www.bmcc.edu.

 

Pipe Organs

In February in 2016 I visited the St. Jame's Church in Sault Ste. Marie. Part of the purpose of the visit was to listen to the playing of an elaborate pipe organ by Bob Eldrich. He reported that he had been playing this organ for over 40 years. It sounded amazing. The sound comes from various parts of the church. The sounds are produced by air being pushed through valves. In the nutshell here is how a mechanical pipe organ works. Air power 1. pushes air through a regulating valve into a reservoir 2. from there the air travels up the weed trunk. 3. into an airtigh box, the wind-chest 4. a row of pipes is controlled by a stop kno as the knob is pulled out, a wooden slat called a slider is moved, and holes in teh slider line line up with the pipes. Now these pipes can be played. When the organist depresses a key, a pipet opens, and air enters a key channel. All the pipes on the channel will sound. There are three fans in the basement of this church that produce the air.

Below is a technical description of the Bishop Rowe Organ at the St. James Church:
-The console and organ are direct electric action
-It is divided into five division: Great Organ, Swell Organ, Choir Organ, Echo Organ, Pedal Organ.
-The console has three manuals (keyboards)
-There are 100 stops on the console
-The organ contains a complete set of chimes (20 notes)
-A 61 note harp is included in teh Great/Choir division.
-All divisions compose 2,200 pipes.
-The longest pipe is 32 feet in length.
-There are 25 couplers on the console.
-Tehmanual compass 61 notes each.
-The Pedal division has 32 notes.

The "new" organ (present) including the case work was built by the Wicks Pipe Organ Company of Highland, Illinois. It was dedicated on Monday, April 18, 1927. Bishop Rowe waspresent for the celebration and dedication of the 25th Anniversary of the laying of the cornerstron in 1927.

A friend of mine and myself watched as Bob played the organ. There are three keyboards and lots of foot pedals. He played on two of the key boards and his feet were moving on many of the foot pedals.  We were impressed. He played the Phantom of the Opera also along with church and classical songs. We listened to beautifully, enchanting music.

I provided an article descibing in more detail about what a pipe organ is. The article was prepared by Phelps.

Pipe Organs 101

So, just what is a “pipe organ”?

A pipe organ is a musical instrument that produces sound by air vibrations created in an organ pipe, which is controlled by a musician from a keyboard. The pipe organ has been around for quite some time, much longer than the piano.

How is sound made by the pipes?

Sound is air that is vibrating. It's like when you blow across the top of a soda bottle- it makes a “note”, a sound that has a specific frequency of vibration called pitch. Similarly, one organ pipe produces one tone at one pitch; a given pipe is not mechanically manipulated in some way to produce multiple notes like a flute or guitar string. Since there is just one pipe for each note, a keyboard with 61 notes (5 octaves) would have 61 pipes, one for each note. The one set of pipes for each note on the keyboard makes just one kind of sound. The organ will have several sets of pipes; each of these sets of pipes is called a “rank”, which can make different sounds. This is similar to an orchestra which has many different types of instruments, each having its own characteristic sound. If a keyboard of 61 notes controls a group of 10 ranks of pipes, there will be 610 pipes playable from that keyboard. There are many more pipes in an organ than the ones you typically see.

So why can't you see all the pipes?

The pipes are arranged on a windchest as shown in the drawing below, and typically only the main Principal stop is visible. The windchest and pipes are enclosed on the sides and back by a case so that the sound projects out the front more clearly. It's like when you're yelling to someone- you hold your hands up by your mouth to help project the sound so they can hear you better. The organ case acts the same way, projecting the sound into the room.

How does an organ make different sounds?

Cross-Section of an Open Flue Pipe (front and side views) and Reed Pipe

There are several basic methods an organ builder has at his disposal to make different sounds come from the pipes. These are:

• Choice of two basic pipe types, flue pipes or reed pipes.
• Changes in pitch.
• Changes in shape.
• Use of several pipes combined together as a set.

The tone of a musical note can be very complex, but basically consists of the main or fundamental pitch, and harmonics of that fundamental pitch. The number and strength of the harmonics are what defines a tone- it's like the human voice: people have unique sounds to their voice that differ slightly because the harmonic content of each person's voice differs. If a friend walks up behind you and says “hi there”, you can often guess who it is just by the sound. You can probably identify several hundred people when hearing just a few words from them or your name because of the unique harmonic content of each voice.

What exactly are harmonics?

When you play a middle C note on a piano, the middle C string inside the piano vibrates to make the middle C note sound. However, while the string is producing this middle C note, the string can also simultaneously vibrate in such a way as to make the note an octave above middle C. An organ pipe has this same characteristic as a vibrating string, except it is a vibrating column of air. It not only makes the sound of the middle C note, but an entire series: the C one octave above, the G one and one-half octaves above (12 notes up), the C two octaves above, the E 17 notes up, and so on. Of course these harmonics are not at the same loudness and the volume relative to the main note is what creates the characteristic tone. There's underlying mathematical logic behind these harmonics. If a note is producing a certain pitch, the harmonics are simply that pitch multiplied by whole numbers, so the harmonics are a 2x, 3x, 4x, 5x, 6, and so on. Twice the pitch is the octave, 3x is the G that is 12 notes up, 4x is two octaves, 5x is the E 17 notes up, and so on. These principles of sound are true of the human voice and all musical instruments, not just organ pipes.

How does the keyboard control the pipes?

The pipes are made to sound when air under a low pressure is blown into the bottom or foot of the pipe. The foot of each pipe sets on a hole on the top of a box-like structure. The box has a separate channel for each note. There is a chamber of low pressure air supplied by a small blower, and a set of valves which control the flow of air into the individual note channels. The proper pipe from each rank sits above the channel for that note, so for example the low C pipe sits above the low C channel which is controlled by the low C on the keyboard. Organ builders call the air supply wind and the chamber the wind chest. In our example, there would be 61 valves leading to 61 separate channels, one for each note. Each valve is opened and closed by playing the corresponding key on the keyboard. The valve is actuated by either a direct mechanical linkage from the key or an electromagnet controlled by the key.

Side view of windchest containing 10 ranks of pipes. The organist plays a key which is linked by a tracker which pulls down a valve in an air chamber to the channel supplying air to any pipes whose slider is in a position where the holes line up, allowing air to reach the pipe and make sound. Note the “Mixture IV” stop connects air to 4 pipes in the toe board so that the 4 pipes play as one. Click here to view photo of an actual organ illustrating the pipes on the windchest like this drawing.

It can be noted that the current music keyboard originated in its present form in the 1300's, thus making it the oldest “standard man/machine interface” in the world!

What is a “stop”?

In the very early days of organ building, all the ranks of pipes were played together and there was no way to separate which types of ranks were used. It's sort of like a big choir where everyone sings together and there weren't any solo voices. Over time, there was a mechanism invented called a slider that was used to stop or isolate a ranks of pipes. The slider was a thin piece of material with holes in it that would run cross-wise to the channels and be underneath the pipes. At the organ console, a lever would move this slider between two positions- one where the holes would line up and allow all the pipes in a rank to receive air from the channels and another where the holes would not line up and thus block the air flow. Because the historical precedence was to have all the ranks on, the slider was viewed as stopping the sounding of pipes. (Besides, having a “start” just doesn't sound right!)

So what are the main sounds an organ can make?

The main sound of an organ is called a “principal” tone. These pipes are straight and are usually the ones that are visible when you look at the organ. Often they are made of highly polished tin, which produces a bright sound and looks nice. The sound is probably most like a modern orchestral flute, which also produces a bright sound, has a long, straight tube, and has a small “attack” sound when the sound is first produced. The initiation of the sound, called chiff can be made somewhat stronger or weaker depending on how the organist plays the keys, and provides articulation to the notes. The main principal sound is at a range that is called eight-foot (8') pitch. This is because the lowest C on the keyboard has a pipe with a resonating length of 8', and is the same pitch as you have on a piano. If we have a set of 61 pipes, with the low C being 8' long, we can add a second set where the pipes are one-half the length of the 8' stop, so the low C is only 4' long. This second set we will call a 4' Principal or 4' Octave. Each note has its main pitch one octave above the 8' pitch note.

What other ways to change the sound are there?

As we described before, adding sets of pipes at successively higher harmonics can change the sound. As we alluded to earlier that the shape of a pipe can also change its sound. In the organ there are two main categories of pipes: flue pipes and reed pipes. Flue pipes have no moving parts and generate their sound by vibrating air in a column like a flute or recorder. Reed pipes have an actual mechanical reed, like a clarinet, at the base and then have a resonator above. Flue pipes can be further classified into two sub-categories: open pipes and stopped or closed pipes. Open pipes are open at each end and have a full harmonic series with the main pitch and harmonics at a frequency of 2x, 3x, 4x, 5x, etc. Stopped pipes have a cap on the top and thus the pitch is one octave lower than the pipe would be if it was open. These pipes have only the odd harmonics: 1x, 3x, 5x, 7x, etc. Pipes having only odd harmonics have a uniquely different sound than open pipes. As a general rule of thumb, the narrower the pipe, the more harmonics it will have, and the wider the pipe, the fewer harmonics it will have. Straight pipes also have more harmonics than tapered pipes. So an organ builder has plenty of things to change to make different sounds: tube shape (straight, tapered), whether is it stopped or not, and pipe material composition. Pipes are typically made from a tin-lead metal, with the tin content being 30%, 50%, or 70%, and sometimes 90% for the visible pipes. Tin is more expensive than lead (yes, plain old economics is a factor!) and also produces a brighter sound. Pipe metal made at the 50/50 tin/lead mixture is sometimes referred to as “spotted metal” because of an unusual metallurgical property where the metal surface has round patterns approximately 3/8" in diameter. Pipes also can be made of wood. Wooden pipes are typically square or slightly rectangular in cross-section, and are most often stopped pipes. We had said earlier there are harmonics at successive octaves, but also in-between the octaves. For example, the third harmonic from the low C is a G, up 12 notes from the C The fifth harmonic is close to the E, 17 notes up from the low C. There are stops where the primary pitch of the pipe is made to be at these non-octave harmonics, so when you play a C, the pipes plays a G or E! These stops are called mutations and their designated length a fraction instead of the usual 8', 4', 2' etc. A common mutation would be a 2 2/3' (the G, or 12th) and a 1 3/5' (the E, or 17th) stop. This may sound strange on paper, but when you hear it, it blends perfectly and sounds like another sound “color”. Another stop type is called a mixture. These stops have several pipes that sound together and are not separable. (They may also be called “compound” stops.) These pipes are typically principal-types and sound above the 2' Octave at the G, the next C, the next G, then the next C. These pipes reinforce the main harmonics and have a sound that is unique to the organ.

How would an organ builder use 10 ranks?

In our example, we would see a “stop list” that might look like this:

8'	Principal
8'	Flute
4'	Octave
4'	Flute
2'	Octave
1 1/3'	Mixture IV
8'	Trumpet

In this example, shown in the sketch above, we see an 8' Principal, which would be the main “foundation” sound. These pipes would stand at the front of the windchest and be the ones you would most likely see. The 8' Flute would likely be a stopped set of pipes, so the low C would really only be 4' long. The 4' Octave is one-half the length of the 8' Principal, speaking one octave above. The 4' Flute would possibly be a tapered open set of pipes, not as bright as the 4' Octave. The 2' Octave would be principal-style pipes. The 1 1/3' Mixture would be a set of 4 pipes that play together. The low C would have a G 2-and-one-half above the low 8' C, then the successive C, G, and C above that G. The mixture pipes would be principal-style pipes also, and add brightness and power to the ensemble. The 8' Trumpet would be a set of reed pipes. This would make a group of 610 pipes of 10 ranks in 7 stops controlled by a keyboard of 61 keys.

Why do organs have several keyboards and pedals?

So far we've explained everything pertaining to just one keyboard. Just as a human body is made of several organs like the heart and lungs that serve different purposes, an organ is in reality a collection of several organs which serve different musical functions. The second keyboard will control a second windchest with its own pipes. Traditionally, this second keyboard would control a positive organ which would be lighter in character and an octave higher in pitch. The main principal stop would be a 4' pitch and its first octave would be at 2' pitch. The pedal organ is played with the feet and is typically designed at an octave lower than the main organ, so its would likely have a 16' Principal as its main stop. Pedal boards typically have 32 keys ranging from low C to G two and one-half octaves higher.

Are organs used only in churches?

The organ certainly grew up in the church, primarily in Germany, France and Holland. Before the electronic reproduction of music, the church was a primary source of music in one's life. Because the harmonic structure of the organ is so highly developed and it can sustain its tone unlike a guitar, piano, or drum, it makes the organ an ideal instrument to accompany singing. Today, organ builders have been very busy building organs for universities and modern concert halls. The popularity of the organ has also blossomed in the Far East; many new concert halls in places such as Japan and Singapore are being equipped with fine modern pipe organs.

Aren't electronic organs just as good?

With modern digital technology, electronic organs have improved greatly. However, just because something has a computer in it, it doesn't mean it's better. Digital sound samples from real pipes are used now to create the sounds, but one must still pay attention to the balance of sound within an individual rank, between ranks in one division, and between divisions. These issues apply to any organ design, pipe or electronic. Like the modern trend in software of "feature-itis", organ builders must be careful not to get caught in the trap of making organs that focus on unique stop sounds randomly collected and miss the balanced design of the overall instrument so masterfully done by the best builders in history.

What kind of music is available for the organ besides “Phantom of the Opera” and funeral dirges?

Unfortunately organ music has often been clouded by ignorance and gained a reputation of being either melodramatic or boring. The truth is the organ has a very long history and its current repertoire spans a period of over 400 years. Certainly Johann Sebastian Bach is the most famous composer for the organ, but there are many others from the same period in Germany as well as France, and there are modern composers writing for the organ today. Many great composers have contributed to a wealth of literature including Pachelbel, Bach, Handel, Mozart, Lizst, Reger, as well as Couperin, Franck, Vierne, Widor, Dupré, Langlais, and Messiaen. After World War II a reform movement began in organ building where a return to some of the underlying principles used by the historic masters of organ building were followed. Organs had become muddy and inarticulate in sound. Organs built by some German and Dutch builders were imported to North America in the 1950's, and these instruments were part of an awakening of what an organ could really be. A good example is the Dutch-built Flentrop organ at Harvard University installed in 1958. Although it was not a large organ, it was bright, fresh, and perky, and became popular through a number of recordings made on it.

Source: http://www.lawrencephelps.com/Documents/Article